Branch Basics concentrate and Oxygen Boost, Briotech Sanitizer Disinfectant, 3% hydrogen peroxide, food-grade citric acid and baking soda. Dilutions are made with distilled water; the steamer runs on remineralized reverse-osmosis water. That’s the whole list — there isn’t a bottle we won’t tell you about.

Yes. Fragrance-free, no bleach, no ammonia, and nothing that needs to dry before a toddler, cat, or dog is back in the room. If there’s anything you’d rather we didn’t use in your home, tell us and we won’t.

At my own home, in a machine that has never run anything but Branch Basics. No fabric softener, no dryer sheets. Every home gets a fresh set of color-coded microfiber, and cloths never cross from one room to another.

Orange County. Newport Beach, Corona del Mar, Costa Mesa, Irvine, Tustin, Laguna Beach, Aliso Viejo, Laguna Hills, Mission Viejo, Rancho Santa Margarita, Trabuco Canyon, Ladera Ranch, San Juan Capistrano, Dana Point, San Clemente and the communities around them.

If you’re just outside that, ask anyway. It depends on the day.

Yes, all of it. Products, cloths, mops, vacuums, everything. You don’t need to have anything in the house and you don’t need to buy anything.

We also don’t use products you already own, and that one isn’t flexible. Our cleaners are employees, so their chemical exposure is our legal responsibility, and that means we can only use products we hold safety documentation for. Every bottle in the kit is labeled with what’s in it and what it must never touch.

If there’s something in our kit you’d rather we didn’t use in your home, tell us and we won’t.

Yes, and most of our clients do. You don’t need to leave and you don’t need to stay out of the way. We work around people.

Nothing in the kit needs a window open or a room cleared, and nothing lingers in the air after we go, so there’s no waiting period before a toddler or a cat is back on the floor. Most people tell us the house just smells like nothing, which is exactly what we’re going for.

We do ask that pets are secured before we arrive, for their safety and so we can clean properly. Doors open, vacuums running and a dog that wants to help is a difficult combination.

Usually more than the visits after it, and here is why.

Most homes need a reset before maintenance makes sense. A deep clean addresses what routine cleaning never reaches: the tops of doors and cabinets, the edges and corners of floors, baseboards, window tracks, behind and underneath whatever moves. Once a home is at that baseline, keeping it there is simpler.

If your home is already well maintained, a standard clean may be all it needs.

We price per visit rather than per hour, because our products work by sitting on a surface rather than stripping it on contact. Nobody should be paying for a clock while product does its job, and no cleaner should be rushing it because someone is watching one.

Any number we give before seeing a home is a range. When you book, we set a price and hold it for your first two visits. After that we confirm it, once we know what your home actually takes. If it needs less than we assumed, you pay less.

Photos or a walkthrough help us narrow the range, but they won’t make it firm. We don’t really know what a home takes until we’ve cleaned it. And if a visit turns out to need more than the quote assumed, we stop and call you before doing the extra work. You decide.

Tell us about your home and we’ll give you a range.

A standard clean is maintenance for a home already at baseline. A deep clean is the reset — baseboards and door frames hand-wiped, ceiling fans blade by blade, interior windows including sills and tracks, vent and register covers, behind and under furniture, detailed grout work, and the range hood filter.

Inside the oven and inside the refrigerator aren’t part of either one. They’re add-ons you can book on any visit, because they take real time and we won’t use caustic oven cleaner to speed them up. Inside cabinets and drawers we don’t do at all in an occupied home — that’s move-in/move-out scope.

Employees. Every cleaner at Tend is W-2, background checked, insured, covered by workers’ compensation, and paid for their training from the first hour.

Most of this industry runs on contractors because it costs less. It also means that if someone is hurt in your home, that becomes a question about your household rather than about the company. We’d rather be responsible for whoever is standing in your kitchen.

A certificate of insurance is available on request.

Yes, and they’re the most thorough service we do.

A move-out is about the handover: everything opens. Inside cabinets, drawers and closets, inside the oven, inside the refrigerator, interior glass with the sills and tracks, full baseboard detail, floors throughout.

A move-in is the same work with a different point, and arguably it matters more. You’re moving in after whoever lived there before used their own products, and whatever those were is still on the floors and the counters. So is whatever the last crew cleaned with, if there was one. A move-in is your one chance to reset a house with products you’ve chosen, before your things and your family are in it.

Both are priced per home rather than per hour. Send us the square footage, the bedroom and bathroom count, and the condition it’s in, and we’ll come and look before we quote.

We clean and we sanitize high-touch points. Those are different jobs and most homes only need the first one. Cleaning physically removes dirt and germs from a surface; sanitizing reduces what’s left on the places hands touch most. Disinfecting is a stronger claim tied to specific products and contact times, and it isn’t what a home needs day to day.